The telephone number 210 418 800 is to help Carris Metropolitana passengers with all their doubts.
The relationship with passengers is central to a public transport service and Transportes Metropolitanos de Lisboa - which is managing the new Carris Metropolitana (CM) - has been saying that it is a priority. Many of today's road operators direct people to forms or e-mail addresses, through which the answers are often long or not very concrete. For many people, a phone line is really the best way to get information and answer questions.
While waiting for the relaunch of the Carris Metropolitana (CM) website and the publication of the new bus lines and respective timetables, there is now a telephone number through which it will be possible to know everything about Carris Metropolitana. O 210 418 800 will thus be Carris Metropolitana's public service line and already working between 8 am and 8 pm. It is free if your tariff includes free calls or a plafond of minutes to the fixed network; it has the cost of a fixed network call for everyone else.
Through this line, it will be possible to know:
- general information about CM, the four areas of operation, and the service in each municipality;
- details of the Carris Metropolitana bus fleet;
- the lines, the routes, and the circulation schedules;
- the price of the service;
- passenger support information.
You can read everything that is already known about Carris Metropolitana here.
The schedules and routes of Carris Metropolitana's Area 4 will be available in the next few days on the new operator's website, which will be updated in the meantime. Area 4 covers the cities of Alcochete, Moita, Montijo, Palmela and Setúbal, and also the intermunicipal connections of Barreirowill continue to operate in this county. TCB - Barreiro's Collective Transportsbecause it is a municipal operator.
Carris Metropolitana will only start operating fully in the entire Lisbon Metropolitan Area on July 1st. The CM operation covers four distinct areas.
